1. PURPOSE OF INFORMATION COLLECTION

The collection of customer’s personal information is for the purpose of managing and storing records during and after the customer uses our purchasing service. CHANCOS commits not to exchange customer information to 3rd parties, all customer information is completely confidential.

2. SCOPE OF USE OF INFORMATION

Personal information collected will be used by CHANCOS for internal circulation and for one or all of the following purposes:

– Service registration for customers

– Set service usage schedule for customers

– Support customers before – during – after using the service

– Send promotional information, information about upcoming events or recruitment information if you subscribe to receive email notifications.

– In addition, we will use the information you provide to support customer account management; confirm and execute financial transactions in connection with your online payments.

3. DURATION OF INFORMATION STORAGE

For personal information, CHANCOS only deletes this data if customers have requests, customers request please contact HOTLINE: 1900.055.525

4. ADDRESS OF INFORMATION COLLECTION AND MANAGEMENT UNIT

Company headquarters: 3rd floor, building D, building Viet Duc Complex 39 Le Van Luong, Thanh Xuan district, City. Hanoi

Sales locations: 18 Ngo Quyen, Hoan Kiem, Hanoi

Mail: contact@chancosvietnam.vn

Hotline: 1900.055.525

Customer care: 024.999.555.25

5. MEDIA AND TOOLS FOR USERS TO ACCESS AND CORRECT YOUR PERSONAL DATA.

Customers’ personal information is collected via email, facebook, zalo, contact us to order products and services and send it to our email box: contact@chancosvietnam.vn or contact phone number to schedule a call service about 024.999.555.25

You can contact the above email address and phone number to request CHANCOS to correct your personal data.

6. COMMITMENT TO SECURITY OF CUSTOMERS’ PERSONAL INFORMATION

At CHANCOS, the protection of your personal information is very important, you are assured that the information provided to us will be kept confidential. CHANCOS is committed not to share, sell or rent your personal information to anyone else. CHANCOS commits to only use your information in the following cases:

– Improve service quality for customers

– Settlement of disputes and complaints

– When required by law enforcement.

CHANCOS understands that your rights in the protection of personal information are also our responsibility, so in case of any questions or comments related to CHANCOS’s privacy policy, please contact us. via hotline 1900.055.525 or email: contact@chancosvietnam.vn